CanWISP Broadband Services Survey
CANWISP MEMBER CONSULTATION IN PREPARATION FOR SUBMISSION TO ISED SPECTRUM OUTLOOK 2018-2022
CanWISP is taking part in the ISED Spectrum Consultation 2018-2022
(Hyperlink to ISED Consultation)
as part of its mandate to represent Canada’s wireless internet ISP service providers (WISPs). CanWISP’s objectives are to ensure that the spectrum needed by its members to grow and prosper are given due consideration by ISED in revisions to its spectrum allocation plan and in the wider policy context, that spectrum as a public resource, is used in the most efficient and beneficial manner for all Canadians.
The 52 CanWISP members operate networks providing fixed wireless Internet access to remote and rural areas across Canada
(“Rural” is defined as areas with densities of fewer than 400 people per square kilometer, or population centers with fewer than 1,000 people based on CRTC definition re. Communications Monitoring report.), where the big operators do not provide service, thus, the importance of this consultation submission, where CanWISP will set forth the technological and business challenges, current spectrum utilization and future needs and highlight the relevance of WISP participation and growth in order to meet with ISED’s goals of providing affordable broadband for all Canadians.
CanWISP has hired Nordicity – a strategy consultancy specializing in telcoms and ICT - to deliver a White Paper/research report to CanWISP members and support CanWISP’s submission to the ISED’s consultation on the “Spectrum Outlook 2018-2022”. As part of the study process, Nordicity is undertaking an e-survey to CanWISP members to assess your current demand and usage of spectrum and current network characteristics, as well as future investment plans and technology development to justify the request for more spectrum to ISED.
The majority of this online consultation will be in an open-question format and should take approximately
45 minutes to complete
. We strongly encourage you to take the time to complete the online consultation. We believe this study – and successful member participation – is an important step in effectively communicating WISP members’ spectrum issues to ISED and building the case for better spectrum access for WISPs.
Your answers will be kept
by Nordicity on secure servers located in Canada. Information gathered from this survey will be consolidated and submitted to ISED in the Spectrum Outlook 2018-22 as ‘typical or representative’ of CanWISP membership or categories of members’. Furthermore, all data related to this exercise is maintained on encrypted Canadian servers at all times.
The survey tool will automatically save your progress during the survey each time you press the 'next page' button. As such, if you are using the same device, you may return to your survey as many times as you like in order to complete it accurately.
Please note that WISPs that are non-CanWISP members are invited to fill in this questionnaire. We believe wider participation of WISPs will enhance the credibility of the information provided to ISED.
If you have any questions or require help with any aspect of this survey, please contact Andrea Beltran at:
NDLR: Si vous désirez répondre au questionnaire en français, veuillez contacter Stuart Jack à
, directeur du projet pour le groupe-conseil Nordicity et il vous guidera à travers le questionnaire.
1. Is your firm a canWISP member?
You have indicated you are not a CanWISP member. If you would like to give CanWISP permission to contact you about your response or to the ISED Spectrum Outlook Consultation, please fill in your email address, below.
2. What is the name of your firm?
3. What is your name?
Note to respondents: Please designate one person at your firm to respond to this questionnaire